Child Support Payments
Why is the amount of my check different or less than usual?
Once the full current child support obligation and arrearage order is satisfied for the month the administrative fees that are owed are then taken from the payment. Often this means that the custodial parent will get a smaller check at the end of the month when processing fees are deducted.
What if my child support check gets lost in the mail?
Please allow at least 14 days since the date that the check was issued then contact the Warren County CSEA for a stop payment affidavit. You can have all of your payments directly deposited to a bank account by completing a request form
Where do I send my payment?
Individual Payers send payments to:
- Ohio Child Support Payment Central
- PO Box 182372
- Columbus, OH 43218
Can I still make my payments at the CSEA?
Yes, the Warren County CSEA accepts payments Monday- Friday between 8:00 AM- 4:00 PM. We only accept exact amount cash payments. Our agency does not process any change.
Where do I call regarding whether my payments have posted?
Please call the Ohio Office of Child Support voice response unit (VRU) at 1-800-860-2555.
What if I mistakenly mail my payment to the CSEA instead of Ohio Child Support Payment Central (OCSPC)?
The Warren County CSEA will forward the payment to Columbus. This will cause a delay in the amount of time it takes for your payment to process. If this becomes a regular occurrence our agency will contact you to correct this situation.
How long does it take for payments to begin once an Income Withholding is sent?
Typically the process takes 2-4 weeks, and depends on your payroll schedule. You must continue to pay on your own until your wage withholding becomes effective.
Is there a limit to the amount of money that can be taken from my paycheck for child support?
The amount that can be withheld from an employee's disposable wages is limited by the Federal Consumer Credit Protection Act to 50 percent of disposable earnings if an obligated parent has a second family and 60 percent if there is no second family. These limits are each increased by 5 percent (to 55% and 65%) if payments are in arrears for a period equal to 12 weeks or more. This does not relieve you from paying your entire child support order.
What if I am self employed, how can I have my payments withheld?
The Warren County CSEA can assist with the set up of a direct withdrawal from your bank account. Please complete the form
and submit it to the agency.
How long will it take the payment to process?
The Warren County CSEA does not process the payments All payments are processed through the CSPC (Child Support Payment Central). Generally there is a two day turnaround time for processing payments.